Business Model Transformation: Hyperscale Cloud Capabilities

Partner Transformation Gap Analysis (PTGA)

10-day assessment of Partner’s current state benchmarked against the global best practices of hyperscale cloud MSPs across 13 cloud functional capabilities covering business, process, and tools. Includes comparison of Partner’s current capabilities against 35+ previously completed PTGAs and a roadmap to close gaps.

Partner Transformation Gap Analysis (PTGA) – Resellers

4-day assessment of Partners indirect resellers review of the seven (7) cloud capability areas:

  • GTM
  • Assessment and Migration Planning (CAF, WAF)
  • Design and Deployment (CAF, WAF)
  • Talent Management
  • Seamless CMP Experience
  • Service Delivery
  • Customer Lifecycle Management

Cloud Strategy Workshop

6-day workshop to facilitate the development of a hyperscale cloud strategy utilizing a well-developed framework and methodology benchmarked to global best practices.

  • Development of organizational vision, mission, and values
  • Development of hyperscale cloud strategic priorities
  • Development of tactical action items and allocation of resources
  • Finalization and presentation of the strategy on a single page
  • Development of a communication plan

Business Planning Workshop

6- to 10-day workshop to facilitate the development of a hyperscale cloud business plan utilizing a well-developed framework and methodology benchmarked to global best practices.

  • Company Overview
  • Target Market
  • Competitive Overview
  • Offerings Development
  • Financial Plan
  • Sales and Marketing Plan
  • Execution Plan

Talent Management Workshop

6- to 10-day workshop to facilitate the development of a hyperscale Talent Management plan utilizing a well-developed framework and methodology benchmarked to global best practices.

  • Recruitment and Hiring
  • Evaluation, Coaching, and Mentoring
  • Onboarding and Development
  • Recognition and Retention
  • Enablement Activities

Go To Market Acceleration Workshop Program

Facilitator-led, on-site GTM Accelerate Workshop Program
Breakout Room Teams
Facilitator-led, online GTM Accelerate Virtual Workshop Program
Zoom, Teams, Chime or Hangouts
Virtual breakout rooms
Mural post-it / whiteboarding collaboration platform

Go To Market Acceleration Workshop

Delivered as a 2-day onsite workshop, or as multiple 1-day sessions. Choose the modules that best fit your needs in this interactive, collaborative, and highly visual workshop.

  • Module 1: Value Proposition and Services Offering
  • Module 2: Value Proposition and Differentiation
  • Module 3: Demand Generation and Sales Toolkit
  • Module 4: GTM Action Plan

Partner Transformation Coaching/Program Management

Experienced executive-level service that provides, to company leaders, the expertise in applying technology to achieve business strategy and goals. Typically a three-month engagement to close gaps identified in the Partner Transformation Gap Analysis or to accelerate building hyperscale cloud capabilities.

  • Cloud Strategy
  • Business Planning
  • People Management
  • Go to Market
  • Service Offering Design
  • Service Operations Management
  • Monitoring Services
  • Assessment and Migration Planning
  • Design and Deployment
  • Customer Lifecycle Management
  • Security and Governance
  • Automation/DevOps
  • Lifecycle Tooling

Customer Success Practice Building Workshop

5-day workshop to enable partners to build a Customer Success practice and develop the ability to support customers throughout the lifecycle of Land-Adopt-Expand-Renew (LAER).

  • Understanding Concept of Customer Success
  • Creating a Customer Success Process
  • Forming a Customer Success Team
  • Creating an Adoption plan
  • Building a Customer Health Score Index
  • Selecting the Customer Success tool
  • Account segmentation and ongoing engagement
  • Tracking performance