Cloud Adoption Framework Discovery and Implementation
Improve your services quality and customer retention through the implementation of the cloud adoption principles. Have you ever wondered why cloud projects require an approach different from traditional IT? Do you invest too much in pre-sales effort that is not always paid back? Your design and deployment projects do not follow the defined technical standard and require too much effort? Your customers do not necessarily buy your managed services following the projects? Consider this workshop to define the cloud adoption journey for your customers that will help to ensure a high margin on cloud projects and successful sales of the managed services.
The workshop provides in-depth guidance on the principles and tools of the cloud adoption framework (CAF), defining its value for the partner’s cloud consulting, professional services (design and deployment) and managed services (operations and support). The partner will get the cloud customer journey map accounting for the partner’s organizational structure and current services practices. Separately, the workshop will focus on developing a master technical design document that will help the partner to standardize its cloud design and deployment projects.
- Exploration of the cloud adoption framework pillars, terminology and tools aimed at the business audience – partner’s executives and functional leads
- Mapping of the comprehensive cloud customer journey onto the partner’s cloud practice: the assessment of the current business structure and practical recommendations for improvement
- Timeline for the partner’s services practice improvement aligned with CAF customer journey
- Bonus: development of the master technical design document together with the partner’s cloud subject matter experts
- Customer cloud adoption journey: the documented approach tailored to the partner’s services business
- The project plan for implementing the customer cloud adoption journey across the partner’s business
- The master technical design document for standardization of the cloud projects and ensuring excellent quality
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