Design and implement an operational model for cloud projects and service delivery aligned with the industry-proven standards Struggle with the requirements for cloud MSPs to maintain documented policies, processes and procedures? Do you experience that standardization frameworks are excessively bureaucratic and could slow down your services business? Have you found traditional service delivery frameworks hard to tailor for your agile processes? Do you feel the need to streamline your cloud business but not want to regulate it excessively? Consider this workshop that tailors proven frameworks to your business to reduce overhead, improve your processes, and accelerate service quality, customer satisfaction and revenue figures.